PRIVACY POLICY

1. Data Controller

In compliance with Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD), we inform you that the data controller of the personal data collected on this website is:

· Company name: CSO DIGITAL S.L.
· CIF: B44568756
· Registered office: [Add complete fiscal address]
· Contact email: info@alexhavard
· Activity: Advertising services, marketing, web development and digital educational consulting.

2. Data we collect

Through our eLearning platform Virtuous Leadership we collect and process the following personal data:

· Identification data: name, surname, email, telephone, postal address.
· Technical data: IP address, browser, device, cookies.
· Access data: user name, password.
· Platform usage data: progress in courses, comments, evaluations.
· Academic or professional profile data (when applicable).
· Billing information (when a purchase is made).

3. Purposes of treatment

We process personal data for the following purposes:

· Manage the access and use of the Virtuoso Leadership platform courses.
· Fulfill applicable legal obligations.
· Manage registrations, payments and issuance of certificates.
· Send informative or promotional communications, only if the user consents.
· To respond to requests or inquiries made through forms or email.
· Improve the user experience and the technical operation of the site.

4. Legitimation

The legal bases that allow us to treat your data are:

· Execution of a contract: user management, course registration, technical support.
· Legal obligation: invoicing and other regulatory requirements.
· Consent of the interested party: sending commercial communications, newsletter subscription, installation of non-technical cookies.
· Legitimate interest: improvement of our services, anonymous statistical analysis.

5. Recipients and data processors

Your data may be processed by suppliers who provide services to Virtuoso Leadership and who act as data processors. In particular, we use the following tools:

· LearnDash (course management)
· BuddyBoss (community setting)
· Google Analytics (usage analysis)
· Brevo (Sendinblue) (sending emails)
· Vimeo (video hosting)
· WooCommerce (order management and purchasing)

All of them act under contract in accordance with the GDPR. No international data transfers are made.

6. Conservation period

Your data will be kept:

· For the duration of the contractual relationship (access to the platform or contracted services).
· During the legal periods necessary to meet fiscal or contractual responsibilities.
· As long as you do not revoke consent in treatments based on this.

7. User’s rights

You may at any time exercise your rights of access, rectification, deletion, opposition, limitation of processing and portability by sending an e-mail to info@csodigital.tech, clearly indicating the right you wish to exercise and attaching a copy of your identity document.

You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing of your data does not comply with current regulations.

8. Minors

Only people over 14 years of age can register on the platform. If you are under that age, you will need the consent of your mother, father or legal guardian.

9. Data security

We implement appropriate technical and organizational measures to ensure the security of personal data and prevent unauthorized access, alteration, loss or destruction.

10. Policy changes

We reserve the right to modify this privacy policy when we deem it necessary, always respecting the legislation in force. We will notify you of any relevant changes through the website or by email if you are registered.